Xtensio Cookie Policy
Last Updated: September 22nd, 2026
WHAT ARE COOKIES
We use a number of different technologies to collect information from you when you access the Xtensio website and our web app at app.xtensio.com (together, the “Site”). These allow us to provide you with a good experience and improve the service offered by Xtensio (the “Service”). One such technology is called a “cookie”, which is a small text file stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Xtensio. Cookies allow us to remember your preferences and account settings when visiting the Site, as well as making it easier and more secure to use.
YOUR CONSENT
Strictly necessary cookies are set as soon as you access the Site, because the Site cannot work without them. If you are in the European Economic Area, the United Kingdom, or Switzerland, we show you a banner before we turn on Google Analytics, and it stays off unless you choose “Accept”. Elsewhere, the cookies described below are set when you access the Site. Your information is used as described in our Privacy Policy.
TYPES OF COOKIES
There are generally two categories of cookies that we use. The first are session cookies, which last only for the duration of your web session and expire when you close your browser. The second is persistent cookies which we use to remember you when you return to use the Site and, therefore, last longer.
Additionally, some cookies are set by us when you access the Site, whilst others are set through our Site by third parties who deliver services on our behalf.
WHAT DO WE USE COOKIES FOR You may be served the following cookies by accessing the Site:
| Categories of Cookies | What These Cookies Do | Who Serves These Cookies |
| Strictly Necessary | These cookies are required for the Site to work. They keep you signed in, keep your session secure, protect the Site from attacks, and help keep payments safe from fraud. If you block them, we cannot guarantee how the Site will work during your visit. | Xtensio Cloudflare (security) Stripe (payments) Google (sign-in) |
| Performance | These cookies count visitors and show us how people move through the Site, so we can see what works and fix what does not. Microsoft Clarity also records how a visit moves and clicks through pages. | Google Analytics (_ga) Microsoft Clarity (_clck) |
| Functionality | These cookies remember you and your preferences, run our support chat, and display content embedded from other services. | Crisp (support chat) Embedly (embedded content) Customer.io (_cioid) Cloudflare |
| Referral tracking | These cookies record whether a partner or affiliate link sent you to the Site, so that the referral can be credited. | FirstPromoter |
We do not use advertising or ad-retargeting cookies.
HOW YOU CAN WITHDRAW YOUR CONSENT
You can change your mind at any time. Deleting the cookies and site data for xtensio.com in your browser clears your earlier choice, and the banner will appear again on your next visit if you are in a region where we show it. You can also set your browser to warn you about cookies or to refuse them. Please note that if you block, disable, or delete cookies used by the Site, some features may not work properly.
Please see the relevant links below to learn how to adjust the cookie settings in your browser:
You can also learn more about cookies by visiting All About Cookies, or if you are located in the European Union, visit Your Online Choices.
