Yes. You will never be asked to provide credit card information for Xtensio's free account.

We accept all major credit cards.

Yes. All payment data is encrypted and secure. All charges are shown in $USD.

Your payment will be processed on the same date every period (monthly or yearly).

Yes. You can upgrade, downgrade, switch between monthly or yearly options, or go back to a free plan at any time. To make changes, go to your account settings on the top right corner of your dashboard and select Billing.

Yes! If you are switching between paid plans, monthly or yearly options, we will calculate the unused amount from your previous payment and apply the credit towards your future payments. Your new billing cycle will start on the day you made the change.

There is a limit of 5 folios on the PLUS plan. If you have more than that, you will be asked to delete or leave folios exceeding the limit. Upon confirmation, you will be downgraded to PLUS effective immediately and your new billing cycle will start on the day you made the change. If you have applicable credits remaining, they will be applied towards your future payments.

You can cancel your paid plan any time. If you have more than 3 folios, you will be asked to delete and leave folios first. Upon confirmation, you will be back to your Free Account immediately. We do not offer refunds or credits for cancellations. If you would like to cancel but use Xtensio Plus or Pro features until the end of your paid period, we recommend canceling the day before your next payment day.

All payments are non-refundable. If you switch between paid plans, the unused portion of your payment will be applied as a credit towards your next payment.
However, we do not offer refunds or credits for cancellations.

Our Team Space is in Early Access phase at the moment. You can book your space here, and contact our team to set you up manually.

We do! We also offer licensing options for classrooms, departments, and institutions. See our Education page for more info.

Not at the moment. Our non-profit program is in the works, and we are collecting information requests. You can reach out to us to submit your non-profit for future benefits.

Yes. All Xtensio plans include 128 bit SSL encryption and backups to ensure your data is secure. Your work belongs to you. Your folios are private unless you decide to share them or make them public. Here's more on the range of sharing options on Xtensio, from completely private to public. Education

No. You can try all of our free templates with any of your plans. The limitations are only on your active folios.

A folio is your personal copy made from a template. It's a live page you can edit, collaborate on and share. Here's more on Making a Folio.

No. You can invite as many people as you'd like to any of your folios, on any plans, including your free account.

For Free accounts, Xtensio's logo appears on exports, as well as publicly shared links to your work (footer, canvases, preview mode, presentation mode...) On Paid accounts, the Xtensio logo is removed from your folios.

Xtensio automatically saves your work as you complete a folio. You can view or revert to previously saved versions of your folio. Free plans will have limited access to previous versions.

Here are the links to our Terms of Service and Privacy Policy.

If you have any additional questions or comments, please feel free to reach out to us any time.