User Interview Template
Used 125 times
UX designers, marketers and strategists conduct User Interviews to examine the user experience, the usability of products and services and to identify ethnographic information important in creating user personas. The goal of this exercise is to uncover in-depth knowledge about your users—their goals, perceptions, and experiences. This is a process that your team should continually evaluate and optimize.
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What would I use the User Interview for?
The goal of this exercise is to uncover in-depth knowledge about your users—their goals, perceptions, and experiences. UX designers, marketers and strategists conduct User Interviews to examine the user experience, the usability of products and services and to identify ethnographic information important in creating user personas.
What info should I include in the interview?
You should include any and all ethnographic data (location, job role, company size, etc) and ask questions to help uncover their goals, perceptions, and experiences about your product.
What is a living document?
The living User Interview template allows you to instantly sync your entire team throughout the process. The document can easily be updated as your product or service evolves, and as your team optimizes the strategic process. You can add collaborators to work in real-time. And you can share the customizable link to keep internal and external colleagues up-to-date as the project progresses.
Can I add colleagues to edit my User Interview?
How do I share my interview?
When you’re ready to share your user interview with the management and marketing teams, choose between presenting it as a full-screen digital slideshow, sending it as a responsive web link or exporting it as a PDF or PNG (premium feature). All of your share options are located at the top right of your edit screen. Learn more about the different ways to share your folios in this tutorial video.
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