BONUS: Read the usability testing report how-to guide.

Usability Testing Report Template

Used 14459 times | Updated May 15, 2024

The usability testing report template serves as a blueprint to hit the major strokes in the overall process of conducting usability testing: from sourcing participants to analyzing results. Whether you start small by watching recordings of user sessions or ramp up usability testing by renting a lab and offering gift cards to users to join, usability testing is necessary to make sure you build a delightful, engaging and valuable user experience.

Validate and confirm that your product meets user expectations.
Identify areas of confusion in complex product flows.
Develop empathy with the user and uncover opportunities to improve the overall user experience.

Use This Template

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Use This Template

Xtensio is your team space for beautiful living documents.
Create, manage and share business collateral, easily.
Join the 345,261 changemakers.

Validate and confirm that your product meets user expectations.
Identify areas of confusion in complex product flows.
Develop empathy with the user and uncover opportunities to improve the overall user experience.

BONUS: Read the usability testing report how-to guide.

Reporting Product Management UX Design

How to create a usability testing report with Xtensio

Click and start editing.
Follow along with the instructional usability test details. Add charts, graphs, images, and videos to customize the report and make it your own. Drag & drop. Resize. It’s the easiest editor ever.

Customize everything in the usability testing template to match your brand.
Define your style guide. Add your (or your client’s) brand fonts and colors. You can even pull colors directly from a website to easily brand your root cause analysis and more.

Work on your usability testing together on the cloud.
Add colleagues (or clients) to collaborate on the report. Changes automatically save and sync across all devices, in real-time.

Share a link. Present a slideshow. Embed. Download a PDF/PNG.
The root cause analysis template seamlessly adapts to your workflow. No more jumping from tool-to-tool to design different types of deliverables.

Reuse and repurpose.
The usability test plan seamlessly adapts to your workflow. No more jumping from tool-to-tool to design different types of deliverables.

Follow along step-by-step with the usability testing report how-to guide.

What is usability testing?

Building successful products means answering your users’ needs. The usability report is a key document that allows you to gain insight into your users’ expectations and frustrations and is crucial in evaluating your product’s success – whether it’s a physical product, a mobile app or a website. Learnings from Usability Testing will inform other UX design and product management documentation such as Customer Journey Maps, Empathy Maps, and Product Roadmaps.

How do you write a usability testing report?

In order to test what users like/dislike about your product and find resolutions for their issues, you will need to create a user (or usability) testing report that leads to deeper understanding. Here’s how you can write an effective usability report:

Lead with an executive summary that concisely explains the report, discussing your key findings, the purpose of the study, how and where it took place.
Clearly indicate the main goals you wanted to accomplish while conducting user testing.
Explain your research methodology and analyze its effectiveness.
Detail participant profiles, testing setup, moderation and post-test questions.
Outline key results, bugs, issues and recommendations for next steps.