Technology Company Usability Testing Report Template

What is usability testing?

Building successful products means answering your users’ needs. The usability report is a key document that allows you to gain insight into your users’ expectations and frustrations and is crucial in evaluating your product’s success – whether it’s a physical product, a mobile app, or a website. Learnings from Usability Testing will inform other UX design and product management documentation such as Customer Journey Maps, Empathy Maps, and Product Roadmaps.

How do you write a usability testing report?

In order to test what users like/dislike about your product and find resolutions for their issues, you will need to create a user (or usability) testing report that leads to deeper understanding. Here’s how you can write an effective usability report:

• Lead with an executive summary that concisely explains the report, discussing your key findings, the purpose of the study, and how and where it took place.
• Clearly indicate the main goals you wanted to accomplish while conducting user testing.
• Explain your research methodology and analyze its effectiveness.
• Detail participant profiles, testing setup, moderation, and post-test questions.
• Outline key results, bugs, issues, and recommendations for the next steps.

Our Fitness App, and Tech Company Usability Testing Report examples will give you a sense of how a completed report might look like. Please note that these are hypothetical examples of imaginary businesses. You should ground yours with facts and experience. Follow our step-by-step guide to Usability Testing Report to learn more about conducting and documenting a usability test.